EroDate.hr FAQ

At the moment you push button "to cart " or "add to WL" your products already are in your product cart or wishlist. To see them, you just have to go to your product cart on the right side of page or to wishlist, on the left side of page.

In my product cart I see more then one comodity, in case I have added only one.

Just take it easy;) Your credits are not charged till you push button "buy". Untill this moment you can delete product from your cart. This you can do in field "quantity" just changing the number. And don't forget after every changing to push button "refresh"

If I want to go back from products list to the main window of E-shop.

On the left side meniu find link "E-shop" and jus press it.

How can I see the larger picture of the product?

Push on the picture or name of product.

How can I choose T-shirt?

Find product you want to buy, then choose the size and colour you need. After that you have to choose what you want to do with product: buy, to present somebody,or to add to wishlist and to push the particular button.

I have find the T-shirt of my dreams but can't choose size I need. What to do?

Don't worry. It means that at this moment we don't have size or colour you need. Maybe you can choose other colour or size.

When my credits are charged?

It is the same process like to pay by credit card: at the moment you prepared your order, the quantity of credits, which is equal to the price of products, are reserved. When administration will verify your order, your credits will be charged and you wouldn't be able to dispose them. If administration will deny your order in case of other reasons, you will get back your credits.

If member canceled my order, when I will get back my credits?

Reserved credits you will give back immediatelly after your order will be canceled.

How to know, which type of product delivery I have to choose?

Products are delivering by courier. To choose type of delivering (by courier or to take product from real shop) you can only when you are buying Bomba Records products.

What information will I have to provide the courier?

You'll have to say name, surname and to give unique code, which will be generated for you in EroDate.hr website after shopping.

Wishlist

Who can have WishList?

WishList can have each user without exceptions. You are Simple, Golden or VIP member – simply select the things that you desire the most and create your own WishList.

How to create WishList?

Select products that you desire the most from the list and confirm the it by clicking on the button.

How many products can be in my WishList?

Maximum 10.

Who will see my WishList?

Your WishList will be shown for each site member, who will open your profile.

Which user can send me the gifts?

The gift can be sent by anybody, who has enough credits for a certain product.

Who pays for the gift?

For the product from your WishList pays the member, who wants to surprise you. For the post delivery you have to pay yourself.

How to present the gift?

First you have to choose a member, for whom you want to present your gift. Then select the product and click on the button „Present the gift“. After this the required amount of credits is reserved in your account. You won’t be able to use these credits. If the receiver will accept your gift, your reserved credits will be charged.

How I will know that the receiver accepted my surprise?

As soon as you will send the gift, the receiver will receive notification. He will either accept your gift or not. In each case you will be informed.

When my credits will be charged?

As soon as you will present the gift for other member, the required amount of credits is reserved in your account. You won’t be able to use these credits. If the receiver will accept your gift, your reserved credits will be charged. If a user will not accept your gift, then reserved credits will be refunded to your account.

When I will get my credits back if receiver didn‘t accept my gift?

The reserved credits will be refunded to your account right after receiver will decline your gift.

I received notification that one of site members wants to present a gift. What should I do now?

If you want to accept that gift, click on the button „I accept“. If not – click on the button „Decline“

How to know, which shipping option to choose?

If the gift will be delivered by courier, it will be given to you personaly. For this service gift receiver pays himself. You can pick up your gift yourself too. After receiving notification about the gift, choose how you wnt the gift to be delivered.

How much costs the shhipping by courier?

For the gift delivery by courier will pay receiver.

When courier will deliver the gift?

We are not responsible for the quality of courier work, but is seeking for the shortest shipping period. Please wait 5 days after you filled the acceptance form.

I received damaged pockage...

Please fill in the pretension <a href="../res/Pretenzija.doc" target="_blank">form</a> and send it to adminstration by email: <a href="mailto:[email protected]">[email protected]</a>

Photos

How to add photos into my profile?

Follow the link in the left menu "My profile"</a> and next click on icon with profile or camera photo.

Why photos that I uploaded are not published?

Probably your photo(-s) violated one of the our Photos Uploading Rules: Photo must be JPEG format and be not bigger than 2 MB. The pictures must show your image or an identifiable image of a part of your body Photo must be a good quality. Unallowed to upload the photos that rights are reserved. Unallowed to upload photos with others sites links. Unallowed to upload photos with children (under 18 years old). Unallowed to upload few same photos. Unallowed to upload not yours photos.

What's a "Picture is Real" label in user profile?

Users with this status are real, it means that they really exist. They don't need to wait until administrator checks their photo and approves it for public access.

How to get status "Real Member"?

There are two ways to get it: 1. Send us a picture holding a sign "EroDate.hr" 2. Send us a semi-official document (e.g. Student ID, Driver licence) It takes some time. If photos will be allright, administration give you access to "Real Member" status. E-mail: <a href="mailto:[email protected]">[email protected]</a> Don't forget to mansion your username!

Why I can't upload photos anymore?

Check uploading, maybe for your account function to upload photos was disabled. It was disabled cause your violation of EroDate.hr photos uploading rules.

Why I am allowed to upload up to 10 photos?

The number of photos you're allowed to upload depends from the current membership you have: Simple members can upload up to 10 photos; Golden members can upload up to 30 photos; VIP members can upload up to 56 photos.

Can I Hide my photo(-s) and decide myself who'll have a permission to see it?

Yes, this function is called Granted Members - your chosen photos are locked down so that to see them, user has to ask for your permission - you just have to let or dismiss this request.

My photos were deleted. Why?

In most cases the reason is sent to your inbox. Also you can check photo uploading rules in FAQ. If you still believe that your photo did not violate any of the rules and it was deleted without any reasons, please contact our administration and we will help you out.

Video and Albums

Requirements for video uploading

<ul><li>Video must be *avi, *asf, *wmv, *mpeg, *asx, *mov, *flv, *rm, *mp4 format; <li>Video size not bigger than 400 MB. <li>Each member can apload max 2 videos. <li>Unallowed to upload the videos that rights are reserved. <li>Unallowed to upload videos with others sites links. <li>Unallowed to upload videos with children till 18 year . <li>Unallowed to upload few same videos. <li>Unallowed to upload not yours videos. </ul>